WFM Lead: Forecasting, Scheduling & Capacity Planning

A leading BPO company in the Metro Manila area is seeking a WFM Supervisor to oversee workforce management and optimize schedules at the BGC facility. The ideal candidate will have at least 5 years of experience in customer service and leadership roles. This position requires strong analytical skills and a proficiency in relevant tools. Join us to foster diversity and inclusivity in a dynamic work environment.
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