Windows Platform Support Engineer (L1)

Interactive Brokers in Zug, Switzerland, is seeking a Windows Platform Support (L1) to provide first-level IT support for Microsoft Windows-related issues. This role involves assisting users via phone, email, and ticketing systems to resolve technical challenges. Candidates must have strong technical and communication skills, with a focus on Windows and networking technologies.

The ideal candidate will have a minimum of two years of technical support experience, a Bachelor’s degree in Computer Science or an equivalent apprenticeship, and demonstrated problem-solving abilities. Join us to help build one of the world's strongest brokerage brands.